Turn Every Delivery
into a 5-Star
Experience.
The BiasharaDG Rider App connects your shop floor to the customer's doorstep with real-time tracking, automated dispatch, and professional proof of delivery.
1. Smart Dispatch & Grouping
How it Works:
When an order is paid online or at the POS, it appears in the "Rider Dispatch" list. Managers can assign it to a specific rider with one click, or set it to "Auto-Dispatch" to the nearest available rider.
The Advantage:
No more shouting orders across the shop. The system automatically groups orders going to the same neighborhood (e.g., Westlands or Kilimani), saving you fuel and doubling your delivery speed.
Active Dispatch List
#ORD-5542
MUTHAIGA • 2.5KM
#ORD-5541
KAREN • 12KM
2. Built-in Route Intelligence
How it Works:
Riders receive the exact GPS coordinates of the customer. They don't need to call for directions—the app opens the fastest route using real-time traffic data.
The Advantage:
Fewer "Where are you?" calls. Faster deliveries mean more tips for the riders and more loyalty for your brand. Plus, you can see exactly where your rider is on the Owner Dashboard map.
3. Iron-Clad Proof of Delivery
How it Works:
Before an order is marked as "Complete," the rider must take a photo of the package at the destination or have the customer sign digitally on the phone screen. All PODs are saved to the cloud instantly.
The Advantage:
Eliminates "Item Not Received" disputes. You have visual proof of every successful drop-off. If a customer complains, you can show them the photo and the exact GPS timestamp of the delivery.
Delivery Photo Required
Customer Signature
James Omollo
Rider Rank: Gold
TOTAL DELIVERIES
154
EARNINGS (KES)
12,450
4. Performance Tracking & Wallet
How it Works:
Every delivery is logged to the specific rider. Riders can see their total daily deliveries, earn commission per trip, and track their customer ratings—all from their own personal app workspace.
The Advantage:
Motivate your team. Riders work harder when they can see their earnings in real-time. You identify your most efficient drivers and provide bonuses based on actual data, not favoritism.
Stop Losing Pakages. Start Growing Fleet.
Join 100+ Kenyan enterprises that transformed their delivery operations with BiasharaDG Logistics.